We will organize with not only your banquet, a corporate party or a solid business dinner, but also amazing birthday party with clowns, unforgettable wedding with on-site ceremony, as well as an indoor seminar or conference. Lordly estate - is the most ideal place for a successful and memorable every occasion!
Booking rules and conditions
Booking and payment conditions
Please fill out the reservation form, making sure that the room category for reservation is selected correctly.
- Hotel accepts for payment the valid cards of international payment systems American Express, Visa International, MasterCard International, Maestro.
- Information about the personal data, that the customer leaves at the site, is confidential. The hotel is only available information about the result of the transaction and the email address of the client.
- To confirm the reservation You have to agree with the terms of reservation, putting the "tick" the appropriate box. In this case the booking process is completed, You receive a letter with confirmation by e-mail, and Your card will be debited the respective funds.
- You have the opportunity to make reservations for a maximum of thirty (30) day before arrival.
- In this case, each such reservation is assigned an unique confirmation number, which is fixed on the confirmation page and sent at Your email address. For a quick check-in on arrival, please print out the email confirmation and present it at check-in.
- Reservation is to be confirmed no later than 24 hours after placing the order booking.
- Settlement time. Payment of hotel services is carried out in accordance with a single settlement time - 12:00 of the current day.The settlement time for the room vacation on the day of departure - 12.00 hours Kyiev time, to check into hotel -13.00 Kyiv time. For stays in hotel less than a day the fee is charged for a full day, regardless of the time of settlement.
- Early Arrivals :
- at the settling in hotel from 06.00 AM to 12.00 will be charged 50% of the room stay per night;
- at the settling in hotel from 00.00 to 06.00 hours will be charged the rate of 100% of the room price per night.
- Late check out:
- in case of a late check-out from 18.00 PM will be charged 50% of the room price per night;
- in case of a late check-out after 18.00PM will be charged the rate of 100% of the room price per night.
- Hotel Accommodation. Hotel accommodation is possible upon presentation of a passport or other identity document (passport of citizen of Ukraine, Ukrainian passport for travel abroad, diplomatic or service passport, identity document, certificate of residence of the person who lives in Ukraine, but is not a citizen of Ukraine, the national passport of a foreigner or a document which it replaces, as well as a visa for the right to stay in Ukraine (unless otherwise required by applicable bilateral agreements), birth certificate of minors who do not reached 16 years of age, driver's license, for the military - a private license or military ID, etc..)
- Cancellation of reservation (denial of reservation services). If the customer cancels the reservation of the room (rooms) for 24 hours prior to arrival (late cancellation), or does not arrive at the hotel and did not notify this - the amount paid returns partially at his charge card. The hotel does not return (as compensation) payment for one night stay.
- Changes in the reservation application can be made by calling back the hotel by phone +380995317228 or send us the information by e-mail: firstname.lastname@example.org
- In case of anticipatory departure, if the departure date is changed by the customer at the earlier date after checking into the hotel, the payment for those days, which the customer did not actually stay at the hotel, will be returned at the charge card and as a penalty will be charged fee for one night stay.
- The above penalties are applied regardless of the existence of force majeure circumstances, adverse weather conditions, delays or cancellations of flights.
- Additional rollaway bed is available for a fee in the amount of 100 UAH. Children aged under 12 years stay free with parents in the same room without extra bed. If an extra bed for children up to 12 years when placed in a room with their parents is still needed, it is charged as extra bed (in the amount of 100 UAH.)
- Meals. The room price includes breakfast.
- Accepting the reservation terms, the customer gives a written consent for using and processing of his personal data in accordance with the Law of Ukraine "About Protection of Personal Data" and for providing services.
- Payment is accepted in national currency - hryvnia.
- The safety of payments and confidentiality of the personal data of customers is guaranteed by the systems VERIFIED BY VISA and MASTERCARD SECURECODE
- After reading and accepting the booking terms, click Book».